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Bilingual Customer Service Representative

Aerotek

This is a Full-time position in University Of Richmond, VA posted December 5, 2020.

Aerotek is hiring for 5 Bilingual and 5 English speaking Customer Service Reps to join a leading waste and recycling provider serving the majority of Virginia!

nn nn About the Industry: nn
– Very large organization.nn nn
– Stable industry.

The managers mentioned through a recession, no risk of losing your job.nn nn
– Room for growth, they really try to promote within and keep their employees happy.nn nn
– Offer benefits.nn nn-Great culture, team is very laid backnn Description: nnOB DUTIES:nn nn
– Respond to customer service inquiries, request, complaints.

Inbound calls and emails.nn nn
– Estimated 80 minimum per daynn nn
– Required to dispatch call to appropriate departmentnn nn
– Resolve all issues in a timely mannernn nn
– Calls will be in regard to scheduling, billing, service, ETA’s for dumpster deliveriesnn nn
– Utilize pricing sheets to price containers for customersnn nn
– Enter service and route data into computer for billing and scheduling purposesnn nn
– Will be creating some new orders (both home and residential)nn nn
– All info entered in database “Trucks”, which they will train on, but Microsoft experience is translatablenn nn nn nn nn Skills: nn1) Customer Service (2 years +)-
– Strongly prefer call center experiencenn nn2) High volume inbound callsnn nn3) Microsoft Office Experiencenn nn nn nnSoft Skills:nn nn
– Ability to learn quicklynn nn
– Ability to work independentlynn nn
– Ability to work in fast paced environmentnn nn
– Phone etiquettenn nn nn nn nn nn nn nn nn About Aerotek: nnWe know that a company’s success starts with its employees.

We also know that an individual’s success starts with the right career opportunity.

As a Best of Staffing® Client and Talent leader, Aerotek’s people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees.

Since 1983, Aerotek has grown to become a leader in recruiting and staffing services.

With more than 250 non-franchised offices, Aerotek’s 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year.

Aerotek is an Allegis Group company, the global leader in talent solutions.

Learn more at Aerotek.com.nn nnThe company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.nn

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