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Competitive Business Development Team: Junior Client Service Representative / Customer Service Representative

Competitive Business Development Team

This is a Contract position in Falmouth, VA posted February 1, 2021.

Job DescriptionJunior Client Service Representative / Customer Service Representative General Summary:In response to the continued growth of their business, Threshold Marketing Inc. is looking for a Junior Client Service Representative / Customer Service Representative to serve the Stafford area. The successful candidate will be assigned an existing customer and new customer base that our clientele provides for us.Here at Threshold Marketing Inc., our company’s mission is to foster and encourage innovation for individuals and for our community. By directly engaging people and educating them about high-level services, we guarantee impact. Junior Level Responsibilities:Provide onsite, telephone, and client relations to a consumer baseComfort working with iPads and tablet-based softwareWork with the Territory Sales Representatives to secure new clients and to protect existing clients from competitorsAttend large, high profile conferences as requiredOn occasion, attend and present to prospective clientsResponsible for the accuracy of all paperwork that arrives for assigned accounts.Work with the Director of the company and management staff to effectively build client revenueProvide onsite and in-field services to Clients including sales, promotional services, and customer service on products offeredRepresent Threshold Marketing Inc. in a professional and business manner Junior Client Service Representative / Customer Service Representative Qualifications:1 year of account management/customer service experienceMust be able to follow directions and work as a teamComputer skills to include word processing, spreadsheet, email, and internet usageSuperior organizational skills able to manage multiple priorities simultaneouslyMust have strong oral communication skills***FULL TRAINING IS PROVIDED FOR ALL ENTRY LEVEL POSITIONS*** If you are seeking full-time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.

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