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Security Technician (Residential Radio Project)

TEKsystems, Inc

This is a Full-time position in Springfield, VA posted February 5, 2021.


The ideal candidate will have a thorough understanding of the installation and/or servicing of CCTV, Intercom and Burglar Alarm systems in all facets. This experience includes installing and programming Bosch, GE, Honeywell (Ademco, Vista, Concord, Simon, etc.) panels and Lenel, Pelco, Samsung, etc. equipment. Previous experience can range from ~1 year to a veteran installer.

The first 1-2 weeks are training weeks. The timetable is determined by level of prior experience and our customer’s comfort level sending the TP our on their own. The first few weeks of training include 3-5 days of computer based/office training followed by riding along/shadowing an installer, then the installer they are shadowing will let the TP do a few jobs on their own under supervision. Our customer determines how long the candidate needs to train.

The Residential Service/Radio Technician is an service and troubleshooting expert.

The security systems are quick connect systems (one panel unit that connects to wireless sensors), run power wire for panel either through walls or to electrical outlet plug in, install and program key pads and various electronics in home or business to include cameras, motion sensors, door and window sensors, etc. Work with customer to insure equipment brought is the equipment ordered. Work with customer to determine best places to place equipment. Will be required to use drills and other tools to run cable and install equipment (Cameras, pads, door and window contacts, etc.) Test once complete and train customer on using product. It is imperative that this person takes his/her time and is careful not to damage the customer premise.

Tools needed:

– Basic hand tools like hammer, screwdrivers, socket set

– Cordless Drill

– Smart phone

– Cable strippers

– 6 or 8 foot ladder

– Tape measure

-.Snips/or diagonal cutters

– Pliers (needle nose and channel locks)

– Hammer

Success in this role is measured by our customer’s quality metrics which tracks the number of revisits to a home due to customer dissatisfaction or a faulty installation. You must be higher than 90% quality each month. Being below this mark two months in a row will lead to termination. Our customer would rather the installers take their time and do it right than rush to make the last appointment of the day and have potentially two substandard installs.


DCJS, Alarm, Install

Top Skills Details:

1. Must be able to obtain an active Electronic Security Technician (EST) DCJS Certification (Courses 30E, 35E, and 39E), we will pay for this.

2. 1+ years of experience working with hardwired and wireless security systems on the residential or small commercial side

3.1+ years of experience installing or servicing wireless alarm radios

4. 1+ years of experience installing electronics and knowledge of basic low voltage circuits

5. Excellent customer service skills

*First preference would be someone with prior residential security/alarm service and installation experience.

*Second preference would be someone with prior commercial security/fire experience.

*Third preference would be prior residential cable/TV/phone installation experience with preferably some alarm install experience (i.e. Comcast Xfinity home, AT&T Smart Home, Charter Spectrum/Brighthouse, or authorized sub contractors of these companies)

Additional Skills & Qualifications:

– Excellent customer service skills

– Excellent organizational/inventory skills

– Excellent communication skills

– Must have own vehicle during contract period

About TEKsystems:

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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