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RN Transfer Center – Remote

Bon Secours Mercy Health

This is a Full-time position in Norfolk, VA posted May 3, 2021.

Thank you for considering a career at Conduit Health Partners !

The RN Transfer Specialist coordinates patient logistics using workflows identified by client to assist with patient acceptance and bed placement.

This RN understands cases are related to ensuring patient care is accepted in an environment that can facilitate a higher level or care or capability as well as continuity of care.

Performs functions based on defined standards of performance and practice to meet or exceed operational expectations.

The position works collaboratively to foster relationships with referring facilities, physicians, and hospital staffs in representation of Conduit Health Partners Mission and Values.

Works closely through collaboration with clinical, medical staff and leadership teams to identify, trend, and report barriers to patient access and throughput.

Professional, clinical standards, policy and evidence-based research will guide practice and service delivery.

Participates in professional development, peer development and evaluation as well as shared leadership.

Assistance with data collection for quality purposes will be expected

Essential Functions:

Coordinates functions in order to identify appropriate level of care, accepting provider, consultation and access from all potential referral sources to include but not limited to hospitals, clinics, extended care facilitates, and physician offices to initiate acceptance and expedite decision making relative to a potential access; Focusing on quality, safety and efficiency.

Works directly with clinicians at each client facility to ensure communication of accurate clinical presentation, timely access, appropriate bed assignment, and accurate patient information documentation to assist with an appropriate final destination plan of care at receiving facility using critical thinking, clinical decision making as well as established workflows.

Proficient in EHR data entry, telephony systems, office systems as required to support operations; ensuring accurate, timely data entry, protection of PHI.

Uses problem-solving skills to make recommendations that promotes the best potential patient outcome based on clinical information, patient and / or physician preferences, and the capability / capacity of both transferring and receiving facilities.

Utilizes effective and professional communication to act as liaison on behalf of patient and client facilities between physicians, hospital staff, and outside agencies.

Demonstrates knowledge of regulatory components to include but not limited to EMTALA, Ethics and Compliance, quality initiatives, and HIPAA.

Monitors individual and team compliance and performance.

Implements and supports process change to ensure compliance with regulatory and quality initiatives.

Required Minimum Education:

ADN or Diploma


Active RN Licensure

Preferred Education



Licensing/ Certification –

Licensure/Certification Required

RN Licensure Ohio

Licensure/Certification Preferred

Multistate/ Compact RN Licensure

Minimum Qualifications

Minimum Years and Type of Experience

1-year acute care

Other Knowledge, Skills and Abilities Required

Other Knowledge, Skills and Abilities Preferred

EPIC, telephony systems, typing

Conduit Health Partners is an equal opportunity employer.

Well also reward your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

An employer-matched 403(b) for those who qualify

Paid time off

Educational Assistance

And much more

S cheduled Weekly Hours:


Work Shift:


SS Conduit Health
– Administration

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability.

If youd like to view a copy of the affirmative action plan or policy statement for Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email

If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at .

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