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Documentation Manager

Raytheon Technologies Corp

This is a Full-time position in Dulles, VA posted February 4, 2021.

Job ID 166262BR Date posted 09/21/2020 City Dulles State VA Country United StatesRaytheon Technologies is supporting a U.S.

Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment to address emerging cyber threats.

Raytheon Technologies Cybersecurity, Training, and Services (CTS) team is seeking a Documentation Manager to support the design, development, and deployment of advanced cybersecurity capabilities.The Documentation Manager will have responsibility for the overall documentation process and documentation storage schema for a large multi-project program.

They will lead a team of technical writers in support of multiple project teams in a highly dynamic environment.

The successful candidate will illustrate their ability to execute multiple tasks simultaneously to deliver high quality products on time, every time.Responsibilities:* Overseeing documentation processes for a large multi-project cybersecurity program leveraging the Scaled Agile Framework (SAFe), DevSecOps and agile development methodologies.* Implementing and refining administrative processes for review and release of documents.* Leading a team of technical writers who create, format, update, edit, maintain and deliver all program CDRLs, SOPs, User Manuals and other Program documentation.

This includes allocating work assignments to support program tasks.* Collaborating with the customer/end-user to capture needs and frame technical documentation in an intuitive and easy to understand format.* Ensuring on-time delivery of all documentation and properly archiving delivery evidence.* Creating and maintaining a numeric format and archiving structure for Program Documentation (e.g, CDRLs, Plans, SOPs).

This includes maintaining collaborative environment(s) that organize program documents into logical sequences and folders for ease of access and archiving.* Authoring and editing various internal and external documents and reports, as needed.* Coordinating closely with Government counterpart to disposition the status, assignments and any feedback from the customer on CDRLs.* Collaborating with PMO lead, Task Order leads and program teams, to ensure technical writing team’s processes and workflows coincide with each group’s respective goals, objectives and schedules.* Integrating automation where prudent to streamline documentation tasks.* Developing program documentation, as required, which may include: engineering documentation, operational procedures, plans, action reports, and meeting minutes.Required Skills:* U.S.

Citizenship.* Must have an active Secret clearance and be able to obtain a TS/SCI clearance.* Must be able to obtain DHS Suitability.* 8+ years of technical writing experience including developing communication deliverables such as engineering documentation, plans, action reports, and meeting minutes for internal and external audiences.* Excellent hands-on experience with:* –
– Microsoft Office (Word, Excel, PowerPoint)* –
– Collaborative tools (SharePoint, MS Teams, Jira, Confluence, Wikis, etc.)* Ability to research and analyze complex technical material and break it down into a concise, compelling copy that engages the reader.* Demonstrated experience leading geographically dispersed teams that develop documentation including highly technical documentation.* Fluid technical writing and editing skills with the ability to develop style guidelines, templates and checklists for technical writing teams to ensure deliverables are high quality and on-schedule.* Demonstrated experience as the primary interface with U.S.

government customers for CDRLs and other documentation; including demonstrating strong customer focused approach and instilling a customer-focused attitude within the workforce.* Possesses or quickly develop a comprehensive understanding of Government policies, regulations, and guidelines.* Experience developing document management processes & document libraries for mid-to-large scale programs.Desired Experience:* Experience with designing Microsoft SharePoint work flows and libraries.* Experience with developing MS Teams spaces.* Experience in successfully developing documentation for process mapping and process implementation.* Familiarity with a variety of internal and external communications vehicles, practices and technologies, including print, electronic, video and social media.* Ability to capture meeting discussions at a rapid pace using either shorthand and/or typing fast.* Familiarity with cybersecurity communications language and subject matter.* Experience with Agile software development methodologies.* Familiarity with cybersecurity communications language and subject matter.* Background in information technology or cybersecurity.* Experience working with SAFe, Agile Development and DevSecOps programs.* Experience with Adobe creative Suite (creating PDFs and Forms).* Experience with creating technical or process diagrams (Microsoft Visio).Required Education (including Major): Bachelor’s Degree in journalism, public relations, communications, marketing, computer science, or related field Two years of related work experience may be substituted for each year of degree level education.Desired Certifications:* ITIL Certification* DoD 8570.1-M Compliance at IAT Level IIDOMinoRIS166262Raytheon Technologies is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

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